Key Performance Indicators related to Business and Economy

Benefits % calls answered in 20 seconds - TOTAL

Footfall in Customer Centre - % served within target wait time

Footfall in Customer Centre - Average wait time (Minutes)

This is an aggregated monthly indicator of footfall on Parliament Street. Parliament Street data is unavailable between end of June 2025 to end of November 2025 when a new...

Sessions on "visityork.org"

Visits to Attractions: Small Attractions

Visits to Attractions: Big Attractions

Average Room Rate

% of Talkabout panel who disagree the council and its partners are supporting economic growth

% of Talkabout panel who agree the council and its partners are supporting economic growth

% of Talkabout panel who disagree the council and its partners are helping to create jobs in the city

% of Talkabout panel who agree the council and its partners are helping to create jobs in the city

Gross Additional Homes Provided *These figures are only verified through the housing monitoring site visits undertaken bi-annually. Full breakdowns of net housing completions...

% of vacant premises (local measure including retail, recreation and service outlets) - Haxby Village

% of vacant premises (local measure including retail, recreation and service outlets) - Acomb

% of vacant premises (local measure including retail, recreation and service outlets) - Monks Cross

% of vacant premises (local measure including retail, recreation and service outlets) - Clifton Moor

Superfast broadband availability (%)

% of vacant premises (local measure including retail, recreation and service outlets) - City Centre

% of vacant shops - City Centre

Number of vacant city centre shops

Universal Credit: Claimants not in employment

Universal Credit: Claimants

% of Part time employees