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% of the Talkabout panel reporting an ‘excellent’ experience when they last...
Transparency
% of the Talkabout panel reporting an ‘excellent’ experience when they last contacted the council about a service
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Key Corporate Risks - CYC
Transparency
Key Corporate Risks - CYC
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Number of Concerns received
Transparency
Number of Concerns received *This indicator has been discontinued
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Overall Customer Centre Satisfaction (%) - CYC
Transparency
Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...
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Forecast Budget Outturn (£000s Overspent / -Underspent) (excluding contingency) - CYC
Transparency
Forecast Budget Outturn (£000s Overspent / -Underspent) (excluding contingency) - CYC This measure gives an understanding of the planning process of the council's expenditure....
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Forecast Budget Outturn (£000s Overspent / -Underspent) - All Directorates
Transparency
Forecast Budget Outturn (£000s Overspent / -Underspent) - All Directorates
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Deprivation: % of the population living in the 20% most deprived Lower Super...
Business and Economy | Transparency
Deprivation: % of the population living in the 20% most deprived Lower Super Output Areas *This indicator has been discontinued
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Number of days taken to process Housing Benefit new claims and change events...
Transparency
Number of days taken to process Housing Benefit new claims and change events (DWP measure). This establishes the average time it takes to process a new Housing Benefit claim or...
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Non-domestic receipts collected in year (£m) - (YTD)
Transparency
Non-domestic receipts collected in year (£m) - (YTD)
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CYC stand-alone apprenticeships (excluding schools) - (Snapshot)
Transparency
CYC stand-alone apprenticeships (excluding schools) - (Snapshot)
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Average Benefit Caseload for CYC
Transparency
Average Benefit Caseload for CYC
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Benefit Reception Numbers
Transparency
Benefit Reception Numbers
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% reduction in council tax prior year's balances - (YTD)
Transparency
% reduction in council tax prior year's balances - (YTD)
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% reduction in non-domestic rates prior year's balances - (YTD)
Transparency
% reduction in non-domestic rates prior year's balances - (YTD)
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% of non-domestic rates collected in year - (YTD)
Transparency
% of non-domestic rates collected in year - (YTD)
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Council tax receipts collected in year (£m) - (YTD)
Transparency
Council tax receipts collected in year (£m) - (YTD)
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% of council tax collected in year - (YTD)
Transparency
% of council tax collected in year - (YTD)
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% of Grade 1 4Cs Complaints responded to 'In Time'
Transparency
% of Grade 1 4Cs Complaints responded to 'In Time'
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% of Rights of Individuals responded to 'In Time'
Transparency
% of Rights of Individuals responded to 'In Time'
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% of FOI reviews responded to 'In Time'
Transparency
% of FOI reviews responded to 'In Time'
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CYC Chief Operating Officer’s diary
Transparency
Diary of City of York Council's Chief Operating Officer’s diary - from the 1st January 2019 onwards
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Major Projects Highlight Reports
Business and Economy | Transparency
Monthly highlight reports for major City of York Council projects. Highlight reports are produced throughout the project lifecycle, they provide the board (and other...
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Children, Education and Communities – Temporary Staffing Figures
Transparency
Temporary staffing figures for City of York Council directorate Children, Education and Communities. Details shown are the costs and the FTE (full time equivalent) for each...
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CYC Workforce Profile – Including equalities
Consultation | Transparency
There is no description for this dataset
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York Garden Waste Subscriptions
Environment | Transparency
This dataset contains detailed information 2024 onwards on garden waste subscriptions in York at a ward level, alongside further information on eligibility and discounts. This...

