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YCC Average Speed of answer - Operators
Transparency
YCC Average Speed of answer - Operators
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Customer Centre Tickets issued - Parking
Transport
Customer Centre Tickets issued - Parking
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Footfall in Customer Centre - Average wait time (Minutes)
Business and Economy
Footfall in Customer Centre - Average wait time (Minutes)
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Footfall in Customer Centre - % served within target wait time
Business and Economy
Footfall in Customer Centre - % served within target wait time
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Number of YFAS applications - Grand Total - (YTD)
Health
Number of YFAS applications - Grand Total - (YTD)
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YFAS CTS Discretionary (£) TOTAL - (YTD)
Business and Economy
YFAS CTS Discretionary (£) TOTAL - (YTD)
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YFAS CTS Discretionary (£) TOTAL - (YTD)
Health
YFAS CTS Discretionary (£) TOTAL - (YTD)
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YFAS Community payments (£) TOTAL - (YTD)
Business and Economy
YFAS Community payments (£) TOTAL - (YTD)
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YFAS Community payments (£) TOTAL - (YTD)
Health
YFAS Community payments (£) TOTAL - (YTD)
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YFAS Emergency payments (£) TOTAL - (YTD)
Business and Economy
YFAS Emergency payments (£) TOTAL - (YTD)
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YFAS Emergency payments (£) TOTAL - (YTD)
Health
YFAS Emergency payments (£) TOTAL - (YTD)
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% of web chats engaged within service level (20 seconds)
Transparency
% of web chats engaged within service level (20 seconds)
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Tonnage commingled - All CYC Vehicles (Weekly Average)
Environment
Tonnage commingled - All CYC Vehicles (Weekly Average)
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% waste recycled - All CYC Vehicles
Environment
% waste recycled - All CYC Vehicles
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Tonnage commingled - All CYC Vehicles
Environment
Tonnage commingled - All CYC Vehicles
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Tonnage composted (green) - All CYC Vehicles
Environment
Tonnage composted (green) - All CYC Vehicles
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Tonnage recycled - All CYC Vehicles
Environment
Tonnage recycled - All CYC Vehicles
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Tonnage landfilled (AWRP from 2018/19) (inc commercial) - All CYC Vehicles
Environment
Tonnage landfilled (AWRP from 2018/19) (inc commercial) - All CYC Vehicles
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Number of cases referred to the Ombudsman - Waste
Environment
Number of cases referred to the Ombudsman - Waste
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Number of Complaints (Grade 2) - Waste Services
Environment
Number of Complaints (Grade 2) - Waste Services
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Number of Complaints (Grade 1) - Waste Services
Environment
Number of Complaints (Grade 1) - Waste Services
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Number of Complaints (All Stages) - Waste Services
Crime and Community Safety | Transparency
Number of Complaints (All Stages) - Waste Services
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Sessions on visityork.org
Business and Economy
Sessions on "visityork.org"
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Visits to Attractions: Small Attractions
Business and Economy
Visits to Attractions: Small Attractions
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Visits to Attractions: Big Attractions
Business and Economy
Visits to Attractions: Big Attractions