Customer Centre Tickets issued - Parking

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - % served within target wait time

New user accounts created on Do it Online (Data Unvalidated)

Do it Online service requests (Data Unvalidated)

Number of YFAS applications - Grand Total - (YTD)

YFAS CTS Discretionary (£) Budget

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS Community payments (£) Budget

YFAS Community payments (£) TOTAL - (YTD)

YFAS Emergency payments Budget (£)

YFAS Emergency payments (£) TOTAL - (YTD)

% of web chats engaged within service level (20 seconds)

Tonnage commingled - All CYC Vehicles (Weekly Average)

Tonnage commingled - All CYC Vehicles

% waste recycled - All CYC Vehicles

Tonnage composted (green) - All CYC Vehicles

Tonnage recycled - All CYC Vehicles

Number of Complaints (Stage 3) - Waste Services

Number of Complaints (Stage 2) - Waste Services

Number of Complaints (Stage 1) - Waste Services

Number of Complaints (All Stages) - Waste Services

Visitor Information Centre Footfall

Parliament Street Footfall

Sessions on "visityork.org"