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Benefits % calls answered in 20 seconds - TOTAL
Benefits % calls answered in 20 seconds - TOTAL
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Footfall in Customer Centre - Average wait time (Minutes)
Footfall in Customer Centre - Average wait time (Minutes)
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Footfall in Customer Centre - % served within target wait time
Footfall in Customer Centre - % served within target wait time
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YFAS CTS Discretionary (£) TOTAL - (YTD)
YFAS CTS Discretionary (£) TOTAL - (YTD)
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YFAS Community payments (£) TOTAL - (YTD)
YFAS Community payments (£) TOTAL - (YTD)
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YFAS Emergency payments (£) TOTAL - (YTD)
YFAS Emergency payments (£) TOTAL - (YTD)
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Parliament Street Footfall
Parliament Street Footfall
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Sessions on visityork.org
Sessions on "visityork.org"
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Visits to Attractions: Small Attractions
Visits to Attractions: Small Attractions
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Visits to Attractions: Big Attractions
Visits to Attractions: Big Attractions
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Average Room Rate
Average Room Rate
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% of customers who were satisfied with the overall level of service provided
% of customers who were satisfied with the overall level of service provided
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% of businesses reporting that they were treated fairly
% of businesses reporting that they were treated fairly
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% of businesses reporting that contact with officers was helpful
% of businesses reporting that contact with officers was helpful
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Survival of Newly Born Businesses post 1 year
Survival of Newly Born Businesses post 1 year
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Performance Indicators : Business and Economy
Key Performance Indicators related to Business and Economy
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% of vacant premises (local measure including retail, recreation and service ...
% of vacant premises (local measure including retail, recreation and service outlets) - Haxby Village
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% of vacant premises (local measure including retail, recreation and service ...
% of vacant premises (local measure including retail, recreation and service outlets) - Acomb
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% of vacant premises (local measure including retail, recreation and service ...
% of vacant premises (local measure including retail, recreation and service outlets) - Monks Cross
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% of vacant premises (local measure including retail, recreation and service ...
% of vacant premises (local measure including retail, recreation and service outlets) - Clifton Moor
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Business Deaths
Business Deaths
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Business Births
Business Births
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Total Businesses
Total Businesses
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% of vacant premises (local measure including retail, recreation and service ...
% of vacant premises (local measure including retail, recreation and service outlets) - City Centre
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% of vacant shops - City Centre
% of vacant shops - City Centre