{ "fields": [{"id":"_id","type":"int"},{"id":"KpiId","type":"text","info":{"label":"KpiId"}},{"id":"KpiName","type":"text","info":{"label":"KpiName"}},{"id":"Value","type":"text","info":{"label":"Value"}},{"id":"DataType","type":"text","info":{"label":"DataType"}},{"id":"Period","type":"text","info":{"label":"Period"}},{"id":"StartDate","type":"text","info":{"label":"StartDate"}},{"id":"EndDate","type":"text","info":{"label":"EndDate"}},{"id":"CollectionFrequency","type":"text","info":{"label":"CollectionFrequency"}}], "records": [ [1,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","45.30 %","Percentage","2014/2015","2014-04-01","2015-03-31","Weekly"], [2,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","65.70 %","Percentage","2015/2016","2015-04-01","2016-03-31","Weekly"], [3,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","46.50 %","Percentage","2015/2016_Q1","2015-04-01","2015-06-30","Weekly"], [4,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","36.20 %","Percentage","2015/2016_Apr","2015-04-01","2015-04-30","Weekly"], [5,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","46.40 %","Percentage","2015/2016_May","2015-05-01","2015-05-31","Weekly"], [6,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","60.60 %","Percentage","2015/2016_Jun","2015-06-01","2015-06-30","Weekly"], [7,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","69.50 %","Percentage","2015/2016_Q2","2015-07-01","2015-09-30","Weekly"], [8,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","53.90 %","Percentage","2015/2016_Jul","2015-07-01","2015-07-31","Weekly"], [9,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","75.90 %","Percentage","2015/2016_Aug","2015-08-01","2015-08-31","Weekly"], [10,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","79.50 %","Percentage","2015/2016_Sep","2015-09-01","2015-09-30","Weekly"], [11,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","77.20 %","Percentage","2015/2016_Q3","2015-10-01","2015-12-31","Weekly"], [12,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","71.00 %","Percentage","2015/2016_Oct","2015-10-01","2015-10-31","Weekly"], [13,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","77.60 %","Percentage","2015/2016_Nov","2015-11-01","2015-11-30","Weekly"], [14,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","83.50 %","Percentage","2015/2016_Dec","2015-12-01","2015-12-31","Weekly"], [15,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","78.60 %","Percentage","2015/2016_Jan","2016-01-01","2016-01-31","Weekly"], [16,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","75.70 %","Percentage","2015/2016_Q4","2016-01-01","2016-03-31","Weekly"], [17,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","83.20 %","Percentage","2015/2016_Feb","2016-02-01","2016-02-29","Weekly"], [18,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","65.90 %","Percentage","2015/2016_Mar","2016-03-01","2016-03-31","Weekly"], [19,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","74.90 %","Percentage","2016/2017","2016-04-01","2017-03-31","Weekly"], [20,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","76.50 %","Percentage","2016/2017_Q1","2016-04-01","2016-06-30","Weekly"], [21,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","74.20 %","Percentage","2016/2017_Apr","2016-04-01","2016-04-30","Weekly"], [22,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","80.20 %","Percentage","2016/2017_May","2016-05-01","2016-05-31","Weekly"], [23,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","75.40 %","Percentage","2016/2017_Jun","2016-06-01","2016-06-30","Weekly"], [24,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","67.70 %","Percentage","2016/2017_Q2","2016-07-01","2016-09-30","Weekly"], [25,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","72.80 %","Percentage","2016/2017_Jul","2016-07-01","2016-07-31","Weekly"], [26,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","64.60 %","Percentage","2016/2017_Aug","2016-08-01","2016-08-31","Weekly"], [27,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","66.30 %","Percentage","2016/2017_Sep","2016-09-01","2016-09-30","Weekly"], [28,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","80.20 %","Percentage","2016/2017_Q3","2016-10-01","2016-12-31","Weekly"], [29,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","75.80 %","Percentage","2016/2017_Oct","2016-10-01","2016-10-31","Weekly"], [30,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","82.60 %","Percentage","2016/2017_Nov","2016-11-01","2016-11-30","Weekly"], [31,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","83.20 %","Percentage","2016/2017_Dec","2016-12-01","2016-12-31","Weekly"], [32,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","75.60 %","Percentage","2016/2017_Jan","2017-01-01","2017-01-31","Weekly"], [33,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","76.70 %","Percentage","2016/2017_Q4","2017-01-01","2017-03-31","Weekly"], [34,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","85.90 %","Percentage","2016/2017_Feb","2017-02-01","2017-02-28","Weekly"], [35,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","70.80 %","Percentage","2016/2017_Mar","2017-03-01","2017-03-31","Weekly"], [36,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","77.50 %","Percentage","2017/2018_Apr","2017-04-01","2017-04-30","Weekly"], [37,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","72.10 %","Percentage","2017/2018_Q1","2017-04-01","2017-06-30","Weekly"], [38,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","78.30 %","Percentage","2017/2018","2017-04-01","2018-03-31","Weekly"], [39,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","65.30 %","Percentage","2017/2018_May","2017-05-01","2017-05-31","Weekly"], [40,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","73.50 %","Percentage","2017/2018_Jun","2017-06-01","2017-06-30","Weekly"], [41,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","81.30 %","Percentage","2017/2018_Q2","2017-07-01","2017-09-30","Weekly"], [42,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","80.10 %","Percentage","2017/2018_Jul","2017-07-01","2017-07-31","Weekly"], [43,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","81.20 %","Percentage","2017/2018_Aug","2017-08-01","2017-08-31","Weekly"], [44,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","82.50 %","Percentage","2017/2018_Sep","2017-09-01","2017-09-30","Weekly"], [45,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","80.10 %","Percentage","2017/2018_Oct","2017-10-01","2017-10-31","Weekly"], [46,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","83.70 %","Percentage","2017/2018_Q3","2017-10-01","2017-12-31","Weekly"], [47,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","82.80 %","Percentage","2017/2018_Nov","2017-11-01","2017-11-30","Weekly"], [48,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","88.30 %","Percentage","2017/2018_Dec","2017-12-01","2017-12-31","Weekly"], [49,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","78.00 %","Percentage","2017/2018_Q4","2018-01-01","2018-03-31","Weekly"], [50,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","84.00 %","Percentage","2017/2018_Jan","2018-01-01","2018-01-31","Weekly"], [51,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","83.90 %","Percentage","2017/2018_Feb","2018-02-01","2018-02-28","Weekly"], [52,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","68.20 %","Percentage","2017/2018_Mar","2018-03-01","2018-03-31","Weekly"], [53,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","71.20 %","Percentage","2018/2019_Q1","2018-04-01","2018-06-30","Weekly"], [54,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","72.60 %","Percentage","2018/2019","2018-04-01","2019-03-31","Weekly"], [55,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","63.00 %","Percentage","2018/2019_Apr","2018-04-01","2018-04-30","Weekly"], [56,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","79.70 %","Percentage","2018/2019_May","2018-05-01","2018-05-31","Weekly"], [57,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","71.50 %","Percentage","2018/2019_Jun","2018-06-01","2018-06-30","Weekly"], [58,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","77.50 %","Percentage","2018/2019_Q2","2018-07-01","2018-09-30","Weekly"], [59,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","73.80 %","Percentage","2018/2019_Jul","2018-07-01","2018-07-31","Weekly"], [60,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","79.40 %","Percentage","2018/2019_Aug","2018-08-01","2018-08-31","Weekly"], [61,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","79.70 %","Percentage","2018/2019_Sep","2018-09-01","2018-09-30","Weekly"], [62,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","64.80 %","Percentage","2018/2019_Oct","2018-10-01","2018-10-31","Weekly"], [63,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","71.30 %","Percentage","2018/2019_Q3","2018-10-01","2018-12-31","Weekly"], [64,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","70.40 %","Percentage","2018/2019_Nov","2018-11-01","2018-11-30","Weekly"], [65,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","83.50 %","Percentage","2018/2019_Dec","2018-12-01","2018-12-31","Weekly"], [66,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","69.70 %","Percentage","2018/2019_Q4","2019-01-01","2019-03-31","Weekly"], [67,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","69.20 %","Percentage","2018/2019_Jan","2019-01-01","2019-01-31","Weekly"], [68,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","66.50 %","Percentage","2018/2019_Feb","2019-02-01","2019-02-28","Weekly"], [69,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","72.80 %","Percentage","2018/2019_Mar","2019-03-01","2019-03-31","Weekly"], [70,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","61.00 %","Percentage","2019/2020_Q1","2019-04-01","2019-06-30","Weekly"], [71,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","69.60 %","Percentage","2019/2020","2019-04-01","2020-03-31","Weekly"], [72,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","62.10 %","Percentage","2019/2020_Apr","2019-04-01","2019-04-30","Weekly"], [73,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","54.40 %","Percentage","2019/2020_May","2019-05-01","2019-05-31","Weekly"], [74,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","67.50 %","Percentage","2019/2020_Jun","2019-06-01","2019-06-30","Weekly"], [75,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","64.30 %","Percentage","2019/2020_Jul","2019-07-01","2019-07-31","Weekly"], [76,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","65.40 %","Percentage","2019/2020_Q2","2019-07-01","2019-09-30","Weekly"], [77,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","68.10 %","Percentage","2019/2020_Aug","2019-08-01","2019-08-31","Weekly"], [78,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","64.00 %","Percentage","2019/2020_Sep","2019-09-01","2019-09-30","Weekly"], [79,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","76.50 %","Percentage","2019/2020_Q3","2019-10-01","2019-12-31","Weekly"], [80,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","75.20 %","Percentage","2019/2020_Oct","2019-10-01","2019-10-31","Weekly"], [81,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","70.70 %","Percentage","2019/2020_Nov","2019-11-01","2019-11-30","Weekly"], [82,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","85.50 %","Percentage","2019/2020_Dec","2019-12-01","2019-12-31","Weekly"], [83,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","75.50 %","Percentage","2019/2020_Q4","2020-01-01","2020-03-31","Weekly"], [84,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","75.70 %","Percentage","2019/2020_Jan","2020-01-01","2020-01-31","Weekly"], [85,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","78.80 %","Percentage","2019/2020_Feb","2020-02-01","2020-02-29","Weekly"], [86,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","72.50 %","Percentage","2019/2020_Mar","2020-03-01","2020-03-31","Weekly"], [87,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","91.40 %","Percentage","2020/2021_Apr","2020-04-01","2020-04-30","Weekly"], [88,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","87.20 %","Percentage","2020/2021_Q1","2020-04-01","2020-06-30","Weekly"], [89,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","77.10 %","Percentage","2020/2021","2020-04-01","2021-03-31","Weekly"], [90,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","85.60 %","Percentage","2020/2021_May","2020-05-01","2020-05-31","Weekly"], [91,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","85.80 %","Percentage","2020/2021_Jun","2020-06-01","2020-06-30","Weekly"], [92,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","72.60 %","Percentage","2020/2021_Q2","2020-07-01","2020-09-30","Weekly"], [93,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","79.50 %","Percentage","2020/2021_Jul","2020-07-01","2020-07-31","Weekly"], [94,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","65.20 %","Percentage","2020/2021_Aug","2020-08-01","2020-08-31","Weekly"], [95,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","72.70 %","Percentage","2020/2021_Sep","2020-09-01","2020-09-30","Weekly"], [96,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","73.40 %","Percentage","2020/2021_Q3","2020-10-01","2020-12-31","Weekly"], [97,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","60.50 %","Percentage","2020/2021_Oct","2020-10-01","2020-10-31","Weekly"], [98,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","76.10 %","Percentage","2020/2021_Nov","2020-11-01","2020-11-30","Weekly"], [99,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","89.10 %","Percentage","2020/2021_Dec","2020-12-01","2020-12-31","Weekly"], [100,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","81.70 %","Percentage","2020/2021_Jan","2021-01-01","2021-01-31","Weekly"], [101,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","76.80 %","Percentage","2020/2021_Q4","2021-01-01","2021-03-31","Weekly"], [102,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","89.10 %","Percentage","2020/2021_Feb","2021-02-01","2021-02-28","Weekly"], [103,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","65.20 %","Percentage","2020/2021_Mar","2021-03-01","2021-03-31","Weekly"], [104,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","60.80 %","Percentage","2021/2022_Apr","2021-04-01","2021-04-30","Weekly"], [105,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","30.00 %","Percentage","2021/2022","2021-04-01","2022-03-31","Weekly"], [106,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","44.20 %","Percentage","2021/2022_Q1","2021-04-01","2021-06-30","Weekly"], [107,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","42.60 %","Percentage","2021/2022_May","2021-05-01","2021-05-31","Weekly"], [108,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","31.70 %","Percentage","2021/2022_Jun","2021-06-01","2021-06-30","Weekly"], [109,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","23.00 %","Percentage","2021/2022_Q2","2021-07-01","2021-09-30","Weekly"], [110,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","17.50 %","Percentage","2021/2022_Jul","2021-07-01","2021-07-31","Weekly"], [111,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","24.70 %","Percentage","2021/2022_Aug","2021-08-01","2021-08-31","Weekly"], [112,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","26.90 %","Percentage","2021/2022_Sep","2021-09-01","2021-09-30","Weekly"], [113,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","22.90 %","Percentage","2021/2022_Oct","2021-10-01","2021-10-31","Weekly"], [114,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","31.60 %","Percentage","2021/2022_Q3","2021-10-01","2021-12-31","Weekly"], [115,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","30.80 %","Percentage","2021/2022_Nov","2021-11-01","2021-11-30","Weekly"], [116,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","45.10 %","Percentage","2021/2022_Dec","2021-12-01","2021-12-31","Weekly"], [117,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","22.60 %","Percentage","2021/2022_Q4","2022-01-01","2022-03-31","Weekly"], [118,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","23.30 %","Percentage","2021/2022_Jan","2022-01-01","2022-01-31","Weekly"], [119,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","28.20 %","Percentage","2021/2022_Feb","2022-02-01","2022-02-28","Weekly"], [120,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","18.00 %","Percentage","2021/2022_Mar","2022-03-01","2022-03-31","Weekly"], [121,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","26.80 %","Percentage","2022/2023_Apr","2022-04-01","2022-04-30","Weekly"], [122,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","38.70 %","Percentage","2022/2023","2022-04-01","2023-03-31","Weekly"], [123,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","30.10 %","Percentage","2022/2023_Q1","2022-04-01","2022-06-30","Weekly"], [124,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","35.00 %","Percentage","2022/2023_May","2022-05-01","2022-05-31","Weekly"], [125,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","28.40 %","Percentage","2022/2023_Jun","2022-06-01","2022-06-30","Weekly"], [126,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","12.30 %","Percentage","2022/2023_Jul","2022-07-01","2022-07-31","Weekly"], [127,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","25.50 %","Percentage","2022/2023_Q2","2022-07-01","2022-09-30","Weekly"], [128,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","25.80 %","Percentage","2022/2023_Aug","2022-08-01","2022-08-31","Weekly"], [129,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","46.50 %","Percentage","2022/2023_Sep","2022-09-01","2022-09-30","Weekly"], [130,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","50.50 %","Percentage","2022/2023_Q3","2022-10-01","2022-12-31","Weekly"], [131,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","43.60 %","Percentage","2022/2023_Oct","2022-10-01","2022-10-31","Weekly"], [132,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","52.60 %","Percentage","2022/2023_Nov","2022-11-01","2022-11-30","Weekly"], [133,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","57.90 %","Percentage","2022/2023_Dec","2022-12-01","2022-12-31","Weekly"], [134,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","57.40 %","Percentage","2022/2023_Q4","2023-01-01","2023-03-31","Weekly"], [135,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","50.90 %","Percentage","2022/2023_Jan","2023-01-01","2023-01-31","Weekly"], [136,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","63.40 %","Percentage","2022/2023_Feb","2023-02-01","2023-02-28","Weekly"], [137,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","58.80 %","Percentage","2022/2023_Mar","2023-03-01","2023-03-31","Weekly"], [138,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","76.50 %","Percentage","2023/2024","2023-04-01","2024-03-31","Weekly"], [139,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","69.30 %","Percentage","2023/2024_Apr","2023-04-01","2023-04-30","Weekly"], [140,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","72.90 %","Percentage","2023/2024_Q1","2023-04-01","2023-06-30","Weekly"], [141,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","75.90 %","Percentage","2023/2024_May","2023-05-01","2023-05-31","Weekly"], [142,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","73.20 %","Percentage","2023/2024_Jun","2023-06-01","2023-06-30","Weekly"], [143,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","77.80 %","Percentage","2023/2024_Jul","2023-07-01","2023-07-31","Weekly"], [144,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","81.20 %","Percentage","2023/2024_Q2","2023-07-01","2023-09-30","Weekly"], [145,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","83.80 %","Percentage","2023/2024_Aug","2023-08-01","2023-08-31","Weekly"], [146,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","81.80 %","Percentage","2023/2024_Sep","2023-09-01","2023-09-30","Weekly"], [147,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","77.60 %","Percentage","2023/2024_Q3","2023-10-01","2023-12-31","Weekly"], [148,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","83.40 %","Percentage","2023/2024_Oct","2023-10-01","2023-10-31","Weekly"], [149,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","72.80 %","Percentage","2023/2024_Nov","2023-11-01","2023-11-30","Weekly"], [150,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","76.50 %","Percentage","2023/2024_Dec","2023-12-01","2023-12-31","Weekly"], [151,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","78.00 %","Percentage","2023/2024_Jan","2024-01-01","2024-01-31","Weekly"], [152,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","74.60 %","Percentage","2023/2024_Q4","2024-01-01","2024-03-31","Weekly"], [153,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","79.30 %","Percentage","2023/2024_Feb","2024-02-01","2024-02-29","Weekly"], [154,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","67.20 %","Percentage","2023/2024_Mar","2024-03-01","2024-03-31","Weekly"], [155,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","56.20 %","Percentage","2024/2025","2024-04-01","2025-03-31","Weekly"], [156,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","59.00 %","Percentage","2024/2025_Q1","2024-04-01","2024-06-30","Weekly"], [157,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","65.50 %","Percentage","2024/2025_Apr","2024-04-01","2024-04-30","Weekly"], [158,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","69.40 %","Percentage","2024/2025_May","2024-05-01","2024-05-31","Weekly"], [159,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","43.60 %","Percentage","2024/2025_Jun","2024-06-01","2024-06-30","Weekly"], [160,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","31.70 %","Percentage","2024/2025_Jul","2024-07-01","2024-07-31","Weekly"], [161,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","38.90 %","Percentage","2024/2025_Q2","2024-07-01","2024-09-30","Weekly"], [162,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","48.60 %","Percentage","2024/2025_Aug","2024-08-01","2024-08-31","Weekly"], [163,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","43.10 %","Percentage","2024/2025_Sep","2024-09-01","2024-09-30","Weekly"], [164,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","65.20 %","Percentage","2024/2025_Q3","2024-10-01","2024-12-31","Weekly"], [165,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","64.70 %","Percentage","2024/2025_Oct","2024-10-01","2024-10-31","Weekly"], [166,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","61.70 %","Percentage","2024/2025_Nov","2024-11-01","2024-11-30","Weekly"], [167,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","70.60 %","Percentage","2024/2025_Dec","2024-12-01","2024-12-31","Weekly"], [168,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","69.30 %","Percentage","2024/2025_Q4","2025-01-01","2025-03-31","Weekly"], [169,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","70.80 %","Percentage","2024/2025_Jan","2025-01-01","2025-01-31","Weekly"], [170,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","73.20 %","Percentage","2024/2025_Feb","2025-02-01","2025-02-28","Weekly"], [171,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","64.20 %","Percentage","2024/2025_Mar","2025-03-01","2025-03-31","Weekly"], [172,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","39.60 %","Percentage","2025/2026_Apr","2025-04-01","2025-04-30","Weekly"], [173,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","45.30 %","Percentage","2025/2026_Q1","2025-04-01","2025-06-30","Weekly"], [174,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","54.70 %","Percentage","2025/2026_May","2025-05-01","2025-05-31","Weekly"], [175,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","42.80 %","Percentage","2025/2026_Jun","2025-06-01","2025-06-30","Weekly"], [176,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","43.10 %","Percentage","2025/2026_Jul","2025-07-01","2025-07-31","Weekly"], [177,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","25.70 %","Percentage","2025/2026_Q2","2025-07-01","2025-09-30","Weekly"], [178,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","23.20 %","Percentage","2025/2026_Aug","2025-08-01","2025-08-31","Weekly"], [179,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","14.10 %","Percentage","2025/2026_Sep","2025-09-01","2025-09-30","Weekly"], [180,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","54.20 %","Percentage","2025/2026_Q3","2025-10-01","2025-12-31","Weekly"], [181,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","40.70 %","Percentage","2025/2026_Oct","2025-10-01","2025-10-31","Weekly"], [182,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","49.80 %","Percentage","2025/2026_Nov","2025-11-01","2025-11-30","Weekly"], [183,"YCC178","YCC & Benefits % calls answered in 20 seconds - TOTAL","76.20 %","Percentage","2025/2026_Dec","2025-12-01","2025-12-31","Weekly"] ]}