TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them12.30 %Percentage2011/20122011-04-012012-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them13.60 %Percentage2012/20132012-04-012013-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them14.88 %Percentage2013/20142013-04-012014-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them16.47 %Percentage2014/20152014-04-012015-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them16.47 %Percentage2014/2015_Q42015-01-012015-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them13.95 %Percentage2015/20162015-04-012016-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them13.95 %Percentage2015/2016_Q42016-01-012016-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them10.08 %Percentage2016/20172016-04-012017-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them10.08 %Percentage2016/2017_Q42017-01-012017-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them11.48 %Percentage2017/20182017-04-012018-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them11.48 %Percentage2017/2018_Q42018-01-012018-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them11.52 %Percentage2018/20192018-04-012019-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them12.04 %Percentage2019/20202019-04-012020-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them10.70 %Percentage2020/20212020-04-012021-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them12.86 %Percentage2021/20222021-04-012022-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them12.86 %Percentage2021/2022_Q32021-10-012021-12-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them11.50 %Percentage2022/20232022-04-012023-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them25.61 %Percentage2023/20242023-04-012024-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them25.61 %Percentage2023/2024_Q32023-10-012023-12-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them29.21 %Percentage2024/20252024-04-012025-03-31Annual TSS35a% of tenants dissatisfied that their landlord listens to their views and acts on them29.21 %Percentage2024/2025_Q32024-10-012024-12-31Annual