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Number of cases referred to the Ombudsman - Waste
Number of cases referred to the Ombudsman - Waste
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Number of Complaints (Grade 2) - Waste Services
Number of Complaints (Grade 2) - Waste Services
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Number of Complaints (Grade 1) - Waste Services
Number of Complaints (Grade 1) - Waste Services
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Overall Public Realm Cleansing cases completed within (YTD) (SLA set in 2016)
Overall Public Realm Cleansing cases completed within (YTD) (SLA set in 2016)
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STREET CLEANING - % of standard cleansing cases resolved within SLA (3 days) ...
STREET CLEANING - % of standard cleansing cases resolved within SLA (3 days) - (YTD) (SLA set in 2016)
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STREET CLEANING - % of urgent cleansing cases resolved within SLA (2 hours) -...
STREET CLEANING - % of urgent cleansing cases resolved within SLA (2 hours) - (YTD) (SLA set in 2016)
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Performance Indicators : Environment
Key Performance Indicators related to Environment
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Level of CO2 emissions from council buildings and operations (tonnes of carbo...
Level of CO2 emissions from council buildings and operations (tonnes of carbon dioxide equivalent)
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Carbon emissions across the city (tonnes of carbon dioxide equivalent) - (Cal...
Carbon emissions across the city (tonnes of carbon dioxide equivalent) - (Calendar Year)
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Fixed Penalty Notices - S47 Commercial Waste
Fixed Penalty Notices - S47 Commercial Waste
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Fixed Penalty Notices - S46 Household Waste presentation
Fixed Penalty Notices - S46 Household Waste presentation
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Fixed Penalty Notices - S34 non production of waste transfer notes/licences
Fixed Penalty Notices - S34 non production of waste transfer notes/licences
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Fixed Penalty Notices - Litter
Fixed Penalty Notices - Litter
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Fixed Penalty Notices - Dog Fouling
Fixed Penalty Notices - Dog Fouling
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DOG BINS - Number of issues reported
DOG BINS - Number of issues reported
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LITTER BINS - Number of issues reported
LITTER BINS - Number of issues reported
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GRAFFITI - Number of issues reported
GRAFFITI - Number of issues reported
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Calls for Service - Vegetation (includes weeds and overgrown hedges)
Calls for Service - Vegetation (includes weeds and overgrown hedges)
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FLY-TIPPING - Number of issues reported
FLY-TIPPING - Number of issues reported
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Street Lighting - Number of issues reported
Street Lighting - Number of issues reported
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