Key Performance Indicators related to Housing

% of tenants satisfied that their landlord provides a home that is well maintained

% of tenants dissatisfied that their landlord listens to their views and acts on them

% of tenants satisfied that their landlord listens to their views and acts on them

% of tenants satisfied with the overall service provided by their landlord

% of tenants who say car parking is a major problem in their neighbourhood

% of tenants who say car parking is not a problem in their neighbourhood

% of tenants dissatisfied with the way their landlord deals with repairs and maintenance generally

% of tenants satisfied with the way their landlord deals with repairs and maintenance generally

Number of permanent admissions to residential & nursing care homes for younger people (18-64)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

New Homes Bonus Grant (£m) - (Cumulative to 16/17, then Annual Settlement)

Homelessness main duty (decision) - Total (new definition from 2018/19)

Homelessness main duty (decision) - Total - (YTD) (new definition from 2018/19)

Homelessness main duty (decision) - Homeless and in priority need - Intentional - (YTD) (new definition from 2018/19)

Average number of days to re-let empty properties (excluding temporary accommodation) - (YTD)

Average number of days to re-let empty properties (minus major works) - (YTD)

Number of Void Properties - Standard Voids - (Snapshot)

Rent Collection Rate (%) - (Snapshot)

Rent lost through voids (%) - (Snapshot)