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Major Projects Highlight Reports
Monthly highlight reports for major City of York Council projects. Highlight reports are produced throughout the project lifecycle, they provide the board...
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CYC Workforce Profile – Including equalities
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% of Concerns responded to 'In Time'
% of Concerns responded to 'In Time' *This indicator has been discontinued
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% of Compliments responded to 'In Time'
% of Compliments responded to 'In Time' *This indicator has been discontinued
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Equalities Profiles - Talkabout
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York Garden Waste Subscriptions
This dataset contains detailed information on garden waste subscriptions in York at a ward level, alongside further information on eligibility and discounts. The data will be...
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CYC Chief Operating Officer’s diary
Diary of City of York Council's Chief Operating Officer’s diary - from the 1st January 2019 onwards
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CYC Service Plans 2023-24
These are the service plans for 2023-24, covering the financial year as per the City of York Council's performance management framework. For more details...
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Performance Indicators : Transparency
Key Performance Indicators related to Transparency
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Number of unique users on york.gov.uk – (where cookies consented)
Number of unique users on york.gov.uk – (where cookies consented)
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YCC % Calls Answered - TOTAL
YCC % Calls Answered - TOTAL *This indicator has been discontinued
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YCC % Calls answered in 20 seconds - TOTAL
YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued
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Room Occupancy
Room Occupancy
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% of the panel reporting a ‘poor’ experience when they last contacted the cou...
% of the panel reporting a ‘poor’ experience when they last contacted the council about a service
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% of the panel reporting a ‘satisfactory’ experience when they last contacted...
% of the panel reporting a ‘satisfactory’ experience when they last contacted the council about a service
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% of the panel reporting a ‘good’ experience when they last contacted the cou...
% of the panel reporting a ‘good’ experience when they last contacted the council about a service
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% of the panel reporting an ‘excellent’ experience when they last contacted t...
% of the panel reporting an ‘excellent’ experience when they last contacted the council about a service
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Voluntary Turnover (%) - CYC Total (Excluding Schools)
Voluntary Turnover (%) - CYC Total (Excluding Schools)
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Voluntary Turnover (%) - CYC Total (Including Schools)
Voluntary Turnover (%) - CYC Total (Including Schools)
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Voluntary Turnover (%) - CYC Total (Excluding Schools) - (Rolling 12 Month)
Voluntary Turnover (%) - CYC Total (Excluding Schools) - (Rolling 12 Month). The measure shows the percentage of the workforce who leave voluntary and is calculated by dividing...
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