Key Performance Indicators related to Health

Key Performance Indicators related to Environment

Key Performance Indicators related to Employment and Skills

% of working age population in employment (16-64)

Key Performance Indicators related to Education

Key Performance Indicators related to Demographics

Key Performance Indicators related to Crime and Community Safety

Key Performance Indicators related to Business and Economy

Performance Indicators related to Art and Culture

Number of unique users on york.gov.uk – (where cookies consented)

YCC % Calls Answered - TOTAL *This indicator has been discontinued

YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued

YCC Number of calls offered - Parking

Customer Centre Tickets issued - Parking

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - % served within target wait time

Number of YFAS applications - Grand Total - (YTD)

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS Community payments (£) TOTAL - (YTD)