YFAS Emergency payments (£) TOTAL - (YTD)

YFAS Community payments (£) TOTAL - (YTD)

YFAS Emergency payments (£) TOTAL - (YTD)

Number of cases referred to the Ombudsman - Waste

Number of Complaints (Grade 2) - Waste Services

Number of Complaints (Grade 1) - Waste Services

% of tenants satisfied that their landlord provides a home that is well maintained

% of tenants dissatisfied that their landlord listens to their views and acts on them

% of tenants satisfied that their landlord listens to their views and acts on them

% of tenants who say car parking is a major problem in their neighbourhood

Average expenditure per domestic day visit

Visitor Information Centre Footfall *This indicator has been discontinued

Parliament Street Footfall

Sessions on "visityork.org"

Visits to Attractions: Small Attractions

Visits to Attractions: Big Attractions

Average Room Rate

Room Occupancy

% of the panel reporting a ‘poor’ experience when they last contacted the council about a service

% of the panel reporting a ‘satisfactory’ experience when they last contacted the council about a service