City of York Council - Organisations

1,156 datasets found

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Street Lighting - Number of issues reported online (Oracle CRM)

Transparency

Street Lighting - Number of issues reported online (Oracle CRM)

CSV
YCC & Benefits % Calls Answered - TOTAL

Transparency

YCC & Benefits % Calls Answered - TOTAL

CSV
YCC & Benefits % Calls answered in 20 seconds - TOTAL

Transparency

YCC & Benefits % Calls answered in 20 seconds - TOTAL

CSV
Benefits % calls answered in 20 seconds - TOTAL

Business and Economy

Benefits % calls answered in 20 seconds - TOTAL

CSV
YCC % Calls Answered - TOTAL

Transparency

YCC % Calls Answered - TOTAL *This indicator has been discontinued

CSV
YCC % Calls answered in 20 seconds - TOTAL

Transparency

YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued

CSV
YCC Number of calls offered - Parking

Transport

YCC Number of calls offered - Parking

CSV
YCC Average Speed of answer - Operators

Transparency

YCC Average Speed of answer - Operators

CSV
Customer Centre Tickets issued - Parking

Transport

Customer Centre Tickets issued - Parking

CSV
Footfall in Customer Centre - Average wait time (Minutes)

Business and Economy

Footfall in Customer Centre - Average wait time (Minutes)

CSV
Footfall in Customer Centre - % served within target wait time

Business and Economy

Footfall in Customer Centre - % served within target wait time

CSV
Number of YFAS applications - Grand Total - (YTD)

Health

Number of YFAS applications - Grand Total - (YTD)

CSV
YFAS CTS Discretionary (£) TOTAL - (YTD)

Business and Economy

YFAS CTS Discretionary (£) TOTAL - (YTD)

CSV
YFAS CTS Discretionary (£) TOTAL - (YTD)

Health

YFAS CTS Discretionary (£) TOTAL - (YTD)

CSV
YFAS Community payments (£) TOTAL - (YTD)

Business and Economy

YFAS Community payments (£) TOTAL - (YTD)

CSV
YFAS Emergency payments (£) TOTAL - (YTD)

Business and Economy

YFAS Emergency payments (£) TOTAL - (YTD)

CSV
YFAS Community payments (£) TOTAL - (YTD)

Health

YFAS Community payments (£) TOTAL - (YTD)

CSV
YFAS Emergency payments (£) TOTAL - (YTD)

Health

YFAS Emergency payments (£) TOTAL - (YTD)

CSV
% of web chats engaged within service level (20 seconds)

Transparency

% of web chats engaged within service level (20 seconds)

CSV
Tonnage commingled - All CYC Vehicles (Weekly Average)

Environment

Tonnage commingled - All CYC Vehicles (Weekly Average)

CSV

1,156 datasets found

Street Lighting - Number of issues reported online (Oracle CRM)

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls answered in 20 seconds - TOTAL

Benefits % calls answered in 20 seconds - TOTAL

YCC % Calls Answered - TOTAL

YCC % Calls answered in 20 seconds - TOTAL

YCC Number of calls offered - Parking

YCC Average Speed of answer - Operators

Customer Centre Tickets issued - Parking

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - % served within target wait time

Number of YFAS applications - Grand Total - (YTD)

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS Community payments (£) TOTAL - (YTD)

YFAS Emergency payments (£) TOTAL - (YTD)

YFAS Community payments (£) TOTAL - (YTD)

YFAS Emergency payments (£) TOTAL - (YTD)

% of web chats engaged within service level (20 seconds)

Tonnage commingled - All CYC Vehicles (Weekly Average)

Organisations

Groups

Tags

Formats

Licenses