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% of Grade 1 4Cs Complaints responded to 'In Time'
% of Grade 1 4Cs Complaints responded to 'In Time'
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% of Child Complaints: Upheld in Full
% of Child Complaints: Upheld in Full
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% of Adult Complaints: Upheld in Full
% of Adult Complaints: Upheld in Full
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% of Housing Ombudsman cases responded to 'In Time'
% of Housing Ombudsman cases responded to 'In Time'
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% of Rights of Individuals responded to 'In Time'
% of Rights of Individuals responded to 'In Time'
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% of Requests for Information responded to 'In Time'
% of Requests for Information responded to 'In Time'
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% of LGSCO cases responded to 'In Time'
% of LGSCO cases responded to 'In Time'
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% of ICO cases responded to 'In Time'
% of ICO cases responded to 'In Time'
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% of FOI reviews responded to 'In Time'
% of FOI reviews responded to 'In Time'
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% of EIR reviews responded to 'In Time'
% of EIR reviews responded to 'In Time'
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% of 4Cs Complaints responded to 'In Time'
% of 4Cs Complaints responded to 'In Time'
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% of Comments responded to 'In Time'
% of Comments responded to 'In Time'
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% of Child Complaints responded to 'In Time'
% of Child Complaints responded to 'In Time'
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% of Adult Complaints responded to 'In Time'
% of Adult Complaints responded to 'In Time'
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Number of Child Complaints assessed at Grade 1
Number of Child Complaints assessed at Grade 1
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Number of Adult Complaints assessed at Green
Number of Adult Complaints assessed at Green
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Performance Indicators : Transparency
Key Performance Indicators related to Transparency
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Number of ICO cases: Not Proven
Number of ICO cases: Not Proven
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Number of ICO cases: Upheld
Number of ICO cases: Upheld
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Number of ICO cases: Not Pursued
Number of ICO cases: Not Pursued
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