Indices of Multiple Deprivation – High-Level KPI

From 2025/26 the Department for Transport (DfT) require a number of indicators to be published in the same place for monitoring purposes. This scorecard will be updated on an...

This document contains some key facts about York and the context in which we deliver our services.

Monthly highlight reports for major City of York Council projects. Highlight reports are produced throughout the project lifecycle, they provide the board (and other...

These scorecards show progress against key performance indicators for the Climate Change, Economy and Health and Wellbeing 10-Year Strategies. For further information and to...

Executive Member scorecards show progress against key performance indicators for areas under each Executive Member portfolio.

Members Travel (paid for by CYC – separate to allowances) – Individual journeys from April 2013 onwards These allowances and expenses are paid direct to Members on a monthly...

Senior Officers Expenses – Monthly from July 2013 onwards

% of children entering care who have previously been looked after, excluding Short Breaks - (YTD)

Number of children entering care who have previously been looked after, excluding Short Breaks - (YTD)

Number of referrals to Children's Social Care - (YTD)

% of working age population in employment (16-64)

ROAD AND PAVEMENT - Meterage (m2) of Potholes repaired - (Overall) Data within this dataset is unlikely to be directly comparable to other Local Authorities as all LAs have...

ROAD AND PAVEMENT - Number of Potholes repaired - (Overall) Data within this dataset is unlikely to be directly comparable to other Local Authorities as all LAs have slightly...

ROAD AND PAVEMENT - Number of issues raised for Potholes - (Overall) Data within this dataset is unlikely to be directly comparable to other Local Authorities as all LAs have...

Number of unique users on york.gov.uk – (where cookies consented)

Street Lighting - % of cases raised online (Oracle CRM)

STREET CLEANING - Number of issues reported

Street Lighting - Number of issues reported online (Oracle CRM)

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls answered in 20 seconds - TOTAL

Benefits % calls answered in 20 seconds - TOTAL

YCC % Calls Answered - TOTAL *This indicator has been discontinued

YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued

YCC Number of calls offered - Parking