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Benefits % calls answered in 20 seconds - TOTAL
Benefits % calls answered in 20 seconds - TOTAL
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YCC Average Speed of answer - Operators
YCC Average Speed of answer - Operators
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% of web chats engaged within service level (20 seconds)
% of web chats engaged within service level (20 seconds)
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Tonnage commingled - All CYC Vehicles (Weekly Average)
Tonnage commingled - All CYC Vehicles (Weekly Average)
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% waste recycled - All CYC Vehicles
% waste recycled - All CYC Vehicles
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Tonnage commingled - All CYC Vehicles
Tonnage commingled - All CYC Vehicles
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Tonnage composted (green) - All CYC Vehicles
Tonnage composted (green) - All CYC Vehicles
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Tonnage recycled - All CYC Vehicles
Tonnage recycled - All CYC Vehicles
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Tonnage landfilled (AWRP from 2018/19) (inc commercial) - All CYC Vehicles
Tonnage landfilled (AWRP from 2018/19) (inc commercial) - All CYC Vehicles
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Number of Complaints (All Stages) - Waste Services
Number of Complaints (All Stages) - Waste Services
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% of Talkabout panel who think that the council are not doing well at improvi...
% of Talkabout panel who think that the council are not doing well at improving green spaces
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% of Talkabout panel who think that the council are doing well at improving g...
% of Talkabout panel who think that the council are doing well at improving green spaces
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% of Talkabout panel who do not give unpaid help to any group, club or organi...
% of Talkabout panel who do not give unpaid help to any group, club or organisation
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% of Talkabout panel who give unpaid help to any group, club or organisation
% of Talkabout panel who give unpaid help to any group, club or organisation This is a measure of the Talkabout panel who volunteer.
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% of Talkabout panel who disagree that they can influence decisions in their ...
% of Talkabout panel who disagree that they can influence decisions in their local area
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% of Talkabout panel who agree that they can influence decisions in their lo...
% of Talkabout panel who agree that they can influence decisions in their local area This is a measure of the Talkabout panel members who agree that they can influence...
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% of Talkabout panel dissatisfied with their local area as a place to live
% of Talkabout panel dissatisfied with their local area as a place to live
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% of Talkabout panel satisfied with their local area as a place to live
% of Talkabout panel satisfied with their local area as a place to live This is a measure of the Talkabout panel members who are satisfied with their local area as a place to...
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Average sickness days per FTE - Schools - (Rolling 12 Month)
Average sickness days per FTE - Schools - (Rolling 12 Month)
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Overall Public Realm Standard Cleansing cases dealt with that breached SLA (S...
Overall Public Realm Standard Cleansing cases dealt with that breached SLA (SLA set in 2016)
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Overall Public Realm Standard Cleansing cases completed within SLA (SLA set i...
Overall Public Realm Standard Cleansing cases completed within SLA (SLA set in 2016)
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Number of permanent admissions to residential & nursing care homes for younge...
Number of permanent admissions to residential & nursing care homes for younger people (18-64)
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Number of customers in long-term residential and nursing care at the period e...
Number of customers in long-term residential and nursing care at the period end - (Snapshot)
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Successful quitters at 4 weeks per 100,000 smokers
Successful quitters at 4 weeks per 100,000 smokers
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% of eligible population aged 40-74 offered an NHS Health Check who received ...
% of eligible population aged 40-74 offered an NHS Health Check who received an NHS Health Check
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