% of Rights of Individuals responded to 'In Time'

% of Requests for Information responded to 'In Time'

% of LGSCO cases responded to 'In Time'

% of ICO cases responded to 'In Time'

% of FOI reviews responded to 'In Time'

% of EIR reviews responded to 'In Time'

% of 4Cs Complaints responded to 'In Time'

% of Comments responded to 'In Time'

% of Child Complaints responded to 'In Time'

Number of Child Complaints assessed at Grade 1

% of Adult Complaints responded to 'In Time'

Number of ICO cases: Not Proven

Number of Adult Complaints assessed at Green

Number of ICO cases: Upheld

Number of ICO cases: Partly Upheld

Number of ICO cases: Not Pursued

Number of ICO cases: Not Upheld

Number of Rights of Individuals requests responded to 'In Time'

Number of ICO cases responded to 'In Time'

Number of Requests for Information responded to 'In Time'

Number of FOI reviews responded to 'In Time'

Number of EIR reviews responded to 'In Time'

Number of Housing Ombudsman cases received

Number of Rights of Individuals requests received

Number of LGSCO cases received